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Did you ever just have a quick question, but no way to get quick answers?
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| When you see the word ONLINE Click to CHAT LIVE, it means that a counselor is online and available to chat. To start the chat, click on the CHAT LIVE icon, fill out the information questions and begin chat. |
| If the icon states that we are OFFLINE... Please Leave a Message, you may leave an email message which will be answered with 24 - 48 hours. |
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| Live Chat Days/Times: |
| Monday |
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| Tuesday |
9:00pm - 10:30pm |
| Wednesday |
9:00pm - 10:30pm |
| Thursday |
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| Friday |
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| Saturday |
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| Sunday |
9:00pm -10:30pm |
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| What assistance is available online? |
Online Advising can ...
- Provide information or referrals about College resources
- Answer general academic advising questions
- Provide information or referrals about general College policies and procedures
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Online Advising cannot ...
- Provide personal counseling
- Answer detailed questions about other areas of the College (ex. Financial Aid)
- Complete program changes
- Replace seeing a counselor or advisor for new students
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Email available every day.
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| The chats are on a secure server to protect any sensitive information you may share. |
| The Counseling Offices at Fredericksburg and Locust Grove are open Monday - Friday 8:30 am to 5:00 pm. While classes are in session, the offices are open extended hours Mondays and Thursdays until 7pm. |
